TERMS AND CONDITIONS OF THE WEBSITE
Please read these Terms and Conditions carefully before using or registering to use our Website. By using our Website, you confirm that you accept the terms and conditions established on this Website. To access and use this Website, you must be at least 18 years old or older. if not please obtain the permission of your parent or guardian before using our Website.
PRIVACY POLICY
YG Yoanny Garcia (“YG Yoanny Garcia” or “we”) recognizes the importance of protecting the personal and financial information of our customers. We respect your privacy and are committed to maintaining and using the information you submit through YG Yoanny García’s Website, www.ygyoannygarcia.com responsibly. By accessing or using the Website or purchasing products through this Site or otherwise using the services offered by YG Yoanny García, you accept and agree to be bound by this Privacy Policy.
YG Yoanny García reserves the right occasionally to change, modify, add or remove portions of this Privacy Policy. Therefore, we encourage you to review this page from time to time, particularly each time you use our online store. Your continued use of any section of the Site following posting of changes to the Privacy Policy will represent your acceptance of these changes.
SECURITY
We use certain security measures to protect the personal information you submit to the Site. For example, when you provide any order information, we use an encryption tool that provides security while transmitting this information over the Internet. We also use firewall technology, password controls, and other technological and procedural safeguards in maintaining the Site.
To provide you with an increase level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone.
The transmission of data over the internet cannot be guaranteed to be 100% secure. YG Yoanny García cannot and does not guarantee that such security measures will prevent the loss, misuse and/or alteration of information under its control, and YG Yoanny García shall have no liability for such loss, misuse and/or alteration of information. To provide you with an increase level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone.
USAGE OF INFORMATION
We use personal information collected on the Site for the following purposes: to fulfill your requests for products and/or services; to keep you informed about your orders, special events or promotions; to detect and protect YG Yoanny García and other third parties against negligence, fraud, abuse, theft and other illegal activities; to troubleshoot problems; to enforce our rights; and to comply with legal obligations.
We may also maintain and use customer data for market research; to review and improve our merchandise selections; improve our website, quality of service and other customers overall shopping experience.
HOW WE MAY SHARE INFORMATION?
We may share your information with selected third parties who provide services to us, including to process payments, monitor Site activity, serve Site content, help to maintain our customer database, administer emails, surveys, or contests. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services.
We also must always reserve the right to disclose information about you as required by law, in response to legal process and where needed to protect the safety, property, or legal rights of users of the Site, or the Company or third parties.
RETURN POLICY
NOT WHAT YOU EXPECTED?
We accept returns within 10 days of your order only if your item is damaged. We can happily replace your item but will need to charge the cost of return shipping.
Merchandise must be returned within 15 days of your order to be eligible for an exchange. Unfortunately, at this time, we cannot offer refunds unless approved otherwise by our customer service team.
We only receive merchandise in its original condition; stained or damaged being worn merchandise won’t be received.
Please allow up to 10 business days for exchanges to be processed.
SHIPPING POLICY
Shipping is calculated depending on where the piece is being sent. You will receive a tracking number in an email once the order has shipped.
All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. We are not responsible for these fees in any way. Since duties and taxes vary by country and by what’s being ordered. Please contact your local customs office for more information.
CONTACT US
To allow us to serve you better we encourage you to regularly review and update your personal information. If you have any comments or questions about your privacy or security on our website or want to update, correct or request removal of your personal information from our customer database, and/or our newsletters please contact us at info@yoannygarcia.com
When contacting us, please be sure to provide us with your exact name, email address, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.
Following any of these requests, some of your personal information may be retained for a period of time to be stored on back up files for legal, financial or technical reasons.
